Privacy Policy

Last Updated: May 23, 2025

At Akshaya IT Academy, we are committed to protecting your privacy while providing quality education in enterprise solutions. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (akshayaitacademy.org) and online courses. By using our services, you agree to the terms outlined in this policy.

• Personal Information: When you register for a course, we collect your name, email address, phone number, and billing address. This is necessary for enrollment, communication, and payment processing.
• Usage Data: We collect data on how you interact with our website, such as IP address, browser type, pages visited, and time spent on the platform, to enhance user experience and analyze trends.
• Course-Related Data: We may collect your progress, quiz scores, and interactions in discussion forums to support your learning journey.
• Payment Information: During transactions, we collect billing details (e.g., credit/debit card information) through secure third-party payment processors. We do not store your full payment details on our servers.

We do not knowingly collect data from children under 16 without parental consent. If we discover such data, we will delete it immediately. Contact us at support@akshayaitacademy.org if you believe we have collected such information.

We use your data to:

• Facilitate course enrollment, access, and progress tracking.
• Communicate updates, course reminders, and promotional offers (you can opt out anytime).
• Improve our website and services through analytics.
• Process payments securely via third-party providers.
• Comply with legal obligations, such as tax reporting.
  

We may share your data:

• With third-party service providers (e.g., payment processors, hosting services) who assist in delivering our services. These providers are bound by confidentiality agreements.
• If required by law, such as in response to a court order or regulatory request.
• In the event of a merger or acquisition, your data may be transferred to the new entity, with prior notice provided on our website.

We do not sell or trade your personal information.

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law (e.g., tax records for 7 years). Course progress data is retained for 2 years after course completion to support future learning.

We implement robust security measures, including encryption, firewalls, and secure access protocols, to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage you to safeguard your account credentials.

Under applicable laws like the DPDPA 2023, you have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request data portability.
• Withdraw consent for data processing (where applicable).

To exercise these rights, email us at support@akshayaitacademy.org. We will respond within 30 days.

We use cookies to enhance your experience, such as remembering your preferences and tracking website usage. You can disable cookies via your browser settings, but this may affect website functionality.

Our website may contain links to external sites (e.g., payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a website notice.

For questions or concerns about this Privacy Policy, contact us at:
Email: admin@theaitacademy.com
Phone: +91 7676522779
Address: Akshaya IT Academy, Bengaluru, Karnataka, India